Enhancing Identity Verification and Customer Onboarding

Lucia Meusburger
Lucia Meusburger

Marketing kinegram.digital

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PXL Vision’s Success Story With the MOBILE CHIP SDK

ChallengeSolutionResultsOutlookContact

Customer

PXL Vision, leading Swiss provider for digital identity verification services

Need

Secure, compliant verification of NFC chip data of biometric passports

Solution

MOBILE CHIP SDK for secure and protected NFC chip data verification

Outcome

Seamless, faster identity verification processes with increased reach

–– Challenge

In today’s digital age, where trust and security are crucial, reliably verifying and establishing identities is paramount. This is true for any business or governmental institution that provides services online and is dependent on secure, protected and reliable remote identification processes.

Challenges in Remote Digital ID Verification

PXL Vision’s journey with kinegram.digital began with an assessment of the multifaceted challenges in the project. They needed to address

Infobox

PXL Vision is the Swiss market leader for digital identity verification services with ultimate conversion. Tasked by an end customer to develop a specialized remote customer onboarding process that would allow individuals to access a critical public service, they were looking for a trusted partner. The successful bidder would need to provide a solution for the secure and compliant reading and verification of biometric data on NFC chips in e-passports. At the same time, the solution would have to seamlessly integrate into PXL Vision’s software.

  • ensuring the integrity and security of the chip verification,
  • providing a seamless and rapid user experience,
  • rigorous compliance requirements,
  • mounting trust concerns.

With data security, user-friendliness and compliance and technical requirements at the forefront, PXL Vision found a reliable partner in kinegram.digital.

“The flexibility, understanding and expertise demonstrated by kinegram.digital were simply outstanding. From providing perfect solutions to all the technical and security issues to accommodating custom requirements, their way of working really resonated with our values.”

Roxana Porada

Roxana Porada

Co-Founder and Chief Experience Officer, PXL Vision

–– Solution

Forging a Collaboration for Robust Solutions

Following a rigorous selection process, PXL Vision’s decision to collaborate with kinegram.digital stemmed from three factors:

  • the unparalleled experience with protecting identities and governmental relations,
  • the proven track record in delivering tailored solutions and providing impeccable customer service, and
  • the absolute security and performance of their solution.

While being a local partner for Zurich-based PXL Vision was another ace up kinegram.digital’s sleeve, the company’s MOBILE CHIP SDK was set to address PXL Vision’s most pressing security and efficiency concerns in the best possible way.

“The level of support and openness by kinegram.digital’s amazing team really set them apart from other providers. We have developed a dedicated, hands-on partnership.”

Roxana Porada

Roxana Porada

Co-Founder and Chief Experience Officer, PXL Vision

Leveraging the MOBILE CHIP SDK for Identity Verification

MOBILE CHIP SDK enabled PXL Vision to perfect their ID verification solution. It made the document verification highly secure, completely reliable, very convenient and efficiently scalable. At the heart of the collaboration between PXL Vision and kinegram.digital was the integration of kinegram.digital’s flagship solution, MOBILE CHIP SDK. Designed for flexibility and to meet the most stringent regulatory requirements, the solution has established itself as a game-changer in identity verification and responded to each and every need of PXL Vision.

Integrity and Security of the Chip Verification

The MOBILE CHIP SDK accesses and verifies the biometric data stored on e-passports’ NFC chips. These are globally accepted as extremely secure and means of choice in identity verification. The SDK also verifies the chip’s integrity, providing security regarding both an individual’s identity as well as the authenticity of the presented passport.

Seamless and Rapid User Experience

The MOBILE CHIP SDK is fully flexible and suitable for different kinds of setups. It seamlessly blended in with PXL Vision’s solution, enabling a higher degree of automation and reaching unprecedented numbers of users – all while maintaining stringent security standards.

Rigorous Compliance Requirements

The MOBILE CHIP SDK is able to securely access the biometric data stored on secure NFC chips in electronic ID cards and passports in full compliance with all relevant regulations, for example the European eIDAS standard.

Smashing Trust Concerns

The MOBILE CHIP SDK is based on an independent, strongly protected server solution that fulfils the toughest security standards. This and the unparalleled know-how and service of kinegram.digital created immediate confidence for PXL Vision and their end customer.

Explore MOBILE CHIP SDK

–– Results

Measurable Impact, Tangible Benefits

Integrating the MOBILE CHIP SDK into their finished solution has brought tangible benefits to PXL Vision. The adaptability of MOBILE CHIP SDK for any scenario and use case greatly enhanced not only their existing process, but is also a great complement for other offers from their portfolio. In the present use case, it helped to significantly increase the reach of the solution, while ensuring full compliance with the relevant requirements. In addition, MOBILE CHIP SDK also helped to positively impact the end user experience, thus minimizing dropouts and dissatisfaction.

“We wholeheartedly recommend kinegram.digital and their MOBILE CHIP SDK. We have benefited from exemplary expertise, great customer service and advanced technology.”

Roxana Porada

Roxana Porada

Co-Founder and Chief Experience Officer, PXL Vision

Partnership Built on Trust

Collaboration and support made a big difference for PXL Vision, and this is where kinegram.digital’s commitment, expertise and service attitude stood out from the crowd. The MOBILE CHIP SDK’s performance is one of two cornerstones of success in any project – the other is open and trusted teamwork with the customer.
kinegram.digital is very grateful and proud to understand that for PXL Vision, the project was greatly helped along by their proactive approach to the collaboration, accompanied by the timely and open communication and shared goals between both partners. The atmosphere in this project was one of trust and mutual respect.

PXL Vision has the following advantages by implementing the MOBILE CHIP SDK in its solution:

  Enhanced Process

  Increased Reach

  Better End-User Experience

  Less Dropouts

  Trustful Partnership

Mobile phone screens showing the PXL Vision biometric document verification process, from left to right: reading the document, the main screen including the PXL Vision logo, accessing a biometric document's NFC chip.

Implementation of the MOBILE CHIP SDK in the PXL Vision Solution

–– Outlook

Pioneering Innovation

Looking to the future, PXL Vision envisions further innovation in its portfolio of solutions. With plans to develop a fully web-based approach for remote identity checks and onboarding, the company stands ready to remove further boundaries in the world of digital identity verification. The adaptability of MOBILE CHIP SDK makes it suitable for web applications just as well, and it will be a key component in PXL Vision’s web-based solution.

The success story of PXL Vision is a testament to kinegram.digital it’s efforts in building trusted partnerships with their clients, and a motivation for keeping up their commitment to excellence, both product-wise and personal.

“With our MOBILE CHIP SDK, PXL Vision has not only fortified their offerings but also laid the groundwork for future innovation. We couldn’t be more excited to be part of their successful future journey!”

Lucia Meusburger

Lucia Meusburger

Marketing kinegram.digital

–– Contact

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