When considering the purchase of an identity document verification solution, it’s essential to ensure that the solution meets your specific needs and requirements. Here are the four crucial steps you should take before making this important investment.
1.
Problem Solution Fit
Understanding the problem and ensuring a good fit for the solution is the foundational step when considering an identity document verification solution. This step involves a deep dive into identifying the core issues your organization faces and defining why solving these problems is crucial for your success.
What is the problem, and why do we want to solve it?
Fraud Prevention
One of the primary reasons organizations seek identity document verification solutions is to combat fraud. In an increasingly digital world, the risk of identity theft and document forgery has escalated. This poses a significant threat, not only to financial institutions, but also to various industries that rely on accurate identity verification.
Regulatory Compliance
Compliance with regulations such as GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), KYC (Know Your Customer), and AML (Anti-Money Laundering) is crucial. These regulations require organizations to have robust processes in place to verify the identity of individuals.
Efficient Customer Onboarding
In many industries, the customer onboarding process can be slow and cumbersome, leading to a poor user experience. An efficient identity document verification solution can streamline this process.
Does it help my team to get rid of an annoying sub-task and focus on value generation?
Implementing an identity document verification solution can significantly alleviate the burden on your team by automating tedious and time-consuming tasks. Here’s how:
Automating Manual Processes
Manual verification of identity documents is not only time-consuming but also prone to errors. By automating this process, your team can focus on more strategic tasks. Automated systems can verify documents in a fraction of the time it takes a human, freeing up your team to focus on more value-generating activities. Automated solutions reduce the risk of human error, ensuring more reliable and consistent verification outcomes.
Outsourcing Complex Tasks
Outsourcing specific verification tasks, such as chip testing, to specialized providers like OVD Kinegram can further streamline operations. Solution providers like OVD Kinegram have specialized expertise and technology to handle complex verification tasks efficiently and accurately. By outsourcing these tasks, your team can allocate resources to core business functions, reduce costs, enhancing overall productivity and innovation.
Focus on Core Business Objectives
With the burden of document verification lifted, your team can concentrate on strategic initiatives that drive growth and innovation. Freeing up resources allows your team to invest time in developing new products, improving services, and enhancing customer experiences. Your team can focus on achieving strategic business goals, such as market expansion, customer retention, and competitive differentiation.
By ensuring a strong problem-solution fit, you not only address critical issues like fraud prevention, regulatory compliance, and customer onboarding but also empower your team to focus on activities that drive value and growth for your organization. This foundational step is crucial in selecting a solution that truly meets your needs and enhances your operational efficiency.
2.
Requirement Specification for Identity Document Verification
A comprehensive requirement specification is crucial for selecting the right identity document verification solution. This step ensures that the solution you choose aligns with your specific needs and operational requirements. Here’s a detailed look at the various factors you should consider.
What exactly do I need?
Identifying your core needs involves defining the primary use cases for the identity document verification solution. Are you using it for customer onboarding, regulatory compliance, fraud prevention, or a combination of these? Additionally, estimating the volume of documents you need to verify on a daily, weekly, or monthly basis will influence the scalability requirements of the solution.
When specifying key functionalities, you need to ensure the solution can handle various types of identity documents such as passports, driver’s licenses, and ID cards from different countries. Real-time processing is crucial for efficient operations, especially in customer-facing applications. Moreover, the solution must offer high accuracy in document verification to minimize false positives and false negatives.
What must the identity document verification solution be able to do?
Your technical and functional requirements should include seamless integration with your existing systems like CRM, ERP, and customer portals. Scalability is essential, allowing the solution to adapt based on your business needs. The user experience should be intuitive for both your employees and customers to ensure smooth operation and adoption.
Compliance requirements are also vital. The solution must comply with relevant regulations such as GDPR, CCPA, KYC, and AML, and it should have the capability to maintain detailed logs and audit trails for compliance and reporting purposes.
Learn more on the multiple use cases of our solution.
SaaS vs. On-Premise
When deciding between SaaS and on-premise solutions, consider the deployment options and their implications. Cloud-based SaaS solutions offer easy scalability, automatic updates, and lower upfront costs, but they may pose challenges regarding data sovereignty and latency. On-premise solutions provide greater control over data security and compliance, but may require significant upfront investment and ongoing maintenance.
Evaluate the security measures for both SaaS and on-premise options, considering where the data will be stored and processed. Additionally, consider the maintenance and support aspects, as SaaS solutions typically offer better support services while on-premise solutions require in-house IT support.
Learn more on implementing data sovereignty with the MOBILE CHIP SDK.
Integrability and Connectivity
Integration and connectivity are critical. Ensure the solution provides robust APIs for seamless integration with your existing systems and has the ability to work with other software solutions and platforms you use.
Learn more on how to integrate our products into your environment.
Business Model
The pricing model of the solution should align with your business operations and customer interaction patterns. Compare different pricing models such as per transaction, buckets, prepaid, revenue sharing and flat rate to determine which one fits your needs. Flexibility in pricing plans is essential to adapt to your changing requirements.
Learn more on our flexible licensing options for all business requirements.
Data Protection / Data Security
Data handling is a significant concern. You need to understand how, which and when data is processed and collected during the verification process, where it is stored (locally, in the cloud, data centers in the US vs. Europe), and the security measures in place. Ensure that data processing complies with local and international data protection laws.
Learn more in our series of articles why our solution is secure.
Technology and Connectivity
Technical evaluation involves ensuring the solution fits into your existing IT infrastructure. Assess the support services offered, including availability, response times, and expertise. Regular updates are important to include new features or security patches, and customization options should be available to meet your specific requirements.
Learn more on the flexible maintenance and support options for the MOBILE CHIP SDK.
Identity Document Verification by Chip Reading
Chip verification methods are crucial for security. On-server verification is essential as it provides a trusted environment compared to the potentially compromised devices of end-users. Ensure the chip is verified using secure methods to prevent tampering and ensure authenticity.
Verification techniques such as active authentication, which ensures the chip can generate and sign a random challenge, and passive authentication, which verifies the digital signatures on the chip’s data, are essential. Additionally, extended access control (EAC) ensures only authorized readers can access sensitive biometric data on the chip.
Learn more on how the security mechanisms in our products work.
By thoroughly specifying your requirements across these various aspects, you ensure that the identity document verification solution you select not only meets your current needs but also provides the flexibility, security, and performance required for future growth and compliance. This detailed approach will help you make an informed decision and implement a solution that enhances your operational efficiency and security.
3.
Evaluate the Solution Provider
Evaluating potential solution providers is a critical step in selecting the right identity document verification solution. This step involves assessing various aspects of each provider to ensure they meet your requirements and can support your business effectively. Here are the key factors to consider:
Who is the Solution Provider?
The background of the solution provider is essential in selecting an Identity Document Verification solution because it impacts reliability and trustworthiness. Whether the provider is a startup or an established company affects their experience and stability. The origin and industry proximity ensure they understand specific regulatory and operational needs. Additionally, the geopolitical situation and the number of employees can indicate the provider’s capacity for support and scalability, ensuring they can handle your volume and growth. Understanding these factors helps ensure the solution aligns with your security and compliance requirements.
Learn more on OVD Kinegram.
Startup vs. Established Company
When considering a startup, evaluate their potential for growth and their current customer base. Startups can be agile and innovative, often bringing cutting-edge technology to the market. However, they may lack the resources and stability of an established company. Established companies offer reliability, extensive experience, and a track record of successful implementations. OVD Kinegram stands out by combining the flexibility and customer-focused innovation with the stability, resources, and extensive network of a well-established, family-owned corporation.
Learn more on Innovation and Agility Meet Stability.
Headquarters Location
The location of the provider’s headquarters can impact various aspects of service and support. Providers headquartered in Europe may have different regulatory focuses compared to those in the USA, particularly concerning data protection laws like GDPR.
OVD Kinegram’s sister company, KURZ DIGITAL, is integral to our operations, managing the software development for our products. Based in the European Union, KURZ DIGITAL upholds the highest standards of data protection and compliance, ensuring all software development adheres to GDPR regulations. This dedication to security also applies to our handling of clients’ data.
Core Competency in Identity Document Verification
It is crucial to determine if identity document verification is a core competency of the provider. Providers with a strong focus on identity verification are likely to have more robust and specialized solutions, as well as a deeper understanding of the challenges and requirements specific to this field.
Learn more on why the MOBILE CHIP SDK technology is safe and reliable.
Support Options and Models
Support is a key consideration when evaluating a solution provider, especially when you must familiarize yourself with this new topic. Assess the support models offered, such as a dedicated account manager, and the availability of technical support. OVD Kinegram, for example, offers personal support, ensuring prompt and effective assistance.
Learn more on the flexible maintenance and support options for the MOBILE CHIP SDK.
Complementary Capabilities
Consider any complementary capabilities that the provider may offer. This includes additional services or features that can enhance the identity verification solution, such as integration with other security systems, or biometric verification options. A provider with a comprehensive suite of capabilities can offer more value and better support your overall security strategy.
Why OVD Kinegram is a Competent Partner
OVD Kinegram is an established company with a strong track record in identity document verification. Despite being well-established, the company retains the ability to act in an agile manner, adapting quickly to new challenges and technological advancements. OVD Kinegram’s personal support model ensures that you can quickly reach a real person when needed, providing efficient and effective assistance.
References and Success Stories
Examining references and success stories can provide valuable insights into the provider’s capabilities and customer satisfaction. For instance, OVD Kinegram has successfully enhanced identity verification and customer onboarding for various clients. A notable success story involves a client who needed to improve their identity verification process. By implementing OVD Kinegram’s solution, they achieved significant improvements in both efficiency and accuracy, leading to better customer experiences and reduced fraud.
In the success story, the client reported a seamless integration process and praised the robust support provided by OVD Kinegram. This real-world example highlights the provider’s ability to deliver effective solutions and maintain high customer satisfaction.
By thoroughly evaluating potential solution providers based on these factors, you can make an informed decision that ensures you choose a provider capable of meeting your specific needs and supporting your business effectively. This comprehensive evaluation will help you select a reliable partner who can deliver a high-quality identity document verification solution and provide ongoing support as your business grows.
4.
Evaluation and Testing
The final step in selecting an identity document verification solution is the evaluation and testing phase. This ensures that the chosen solution not only meets all specified requirements but also integrates seamlessly into your existing processes and delivers a robust, effective user experience. Here’s how to thoroughly evaluate and test the solution.
Robust and Effective Processes
To ensure the solution is robust and effective, start by defining clear evaluation criteria based on your specified requirements. This involves assessing the solution’s performance, accuracy, and reliability in real-world scenarios. Measure the speed and accuracy of document verification, ensuring the solution can handle high volumes of documents efficiently and accurately. Additionally, the solution must perform consistently under various conditions without frequent failures or errors. Evaluate the user interface and overall user experience for both end-users and administrators. The solution should be intuitive and easy to use, minimizing the learning curve and improving operational efficiency.
User Experience and Requirement Specifications
Testing should also focus on the user experience, ensuring that the solution is user-friendly and meets all the specified requirements. The solution should offer customization options to tailor it to your specific workflows and preferences. Verify that the solution integrates seamlessly with your existing systems and workflows. This includes testing APIs and ensuring compatibility with other software platforms you use.
Testing and evaluating an Identity Document Verification Solution
Testing and evaluating an Identity Document Verification Solution involves several key steps to ensure its effectiveness and reliability. First, conduct a comprehensive set of tests using a diverse range of identity documents, including different countries, document types, and conditions (e.g., new, worn, damaged). Assess the solution’s accuracy by verifying that it correctly authenticates legitimate documents while rejecting fraudulent ones. Evaluate the solution’s speed and efficiency to ensure it can handle a high volume of verifications without significant delays. Additionally, test the solution’s ability to integrate with existing systems and workflows seamlessly. The solution must be tested on a wide range of devices, including multiple manufacturers and various versions of iOS and Android, to ensure compatibility, performance, and user experience across all platforms. Finally, gather feedback from end-users and stakeholders to identify any usability issues or areas for improvement, ensuring the solution meets the practical needs of your organization.
How to Evaluate the Identity Document Verification Solution of OVD Kinegram
Refer to the comprehensive evaluation blogs available on the Kinegram website for detailed methodologies and best practices. These resources provide insights into how to conduct thorough evaluations and ensure that the solution meets high standards of quality and performance.
Evaluate and Test Our Solution
OVD Kinegram provides multiple possibilities to evaluate their solution, which can be found on their knowledge base. The blogs outline the key steps and considerations for evaluating the effectiveness of their identity document verification solution. Start by requesting a live demonstration of the solution to see the product in action and ask questions specific to your use case. Implement a pilot program to test the solution in a controlled, real-world environment, helping to identify any potential issues and measure performance metrics directly related to your operations. Gather feedback from all stakeholders involved in the testing process, including end-users, IT staff, and managers. This feedback is crucial for understanding the solution’s impact and identifying any areas for improvement.
Evaluation Criteria
Ensure that your evaluation criteria are comprehensive and cover all aspects of the solution’s performance and integration capabilities. Verify that the solution meets all functional requirements, such as multi-document support, real-time processing, and accuracy rates. Ensure the solution complies with all relevant regulations and standards, such as GDPR, CCPA, KYC, and AML. Assess the security features of the solution, including data encryption, access controls, and compliance with security standards.
4 Steps You Should Take Before Buying an Identity Document Verification Solution – Conclusion and Outlook
Investing in an identity document verification solution is a significant decision that can greatly impact your organization’s security, compliance, and operational efficiency. By following the above-mentioned four critical steps, you ensure that the solution you choose is the best fit for your needs.
As the digital landscape continues to evolve, the importance of robust identity verification solutions will only grow. Future developments in technology promise to make identity document verification solutions even more effective and user-friendly.
Organizations must stay abreast of these advancements to continually enhance their verification processes. Partnering with a forward-thinking provider like OVD Kinegram, which offers both stability and agility, will make sure that your identity verification solution remains cutting-edge.
Moreover, the increasing regulatory landscape underscores the need for solutions that not only provide high accuracy and security but also ensure compliance with ever-changing laws and standards globally. Therefore, ongoing evaluation and adaptation of your identity verification strategies will be essential to maintaining security, compliance, and efficiency.
